Assistant Store Manager, Argento Ballymena

Closing on: Feb 5, 2023
Job Categories: Stores
Job Location: Ballymena
Salary: Competitive
Hours: 40

We are currently seeking a pro-active, highly motivated and experienced Assistant Store Manager to join the team in our Argento, Ballymena Store

Contract: Permanent full-time role, 40 hours a week on a varied rota, to include late nights and weekends.

Salary: £21,840 + achievable bonus

Reporting to: Store Manager

Job Summary

As Assistant Manager, you will assist the manager in leading the team to provide the highest level of service to the customer, creating the ARGENTO ‘experience’ in a welcoming environment.  You will provide excellent customer service, being at all times enthusiastic, helpful, cheerful, and knowledgeable about products. As Assistant Manager, you will also be responsible for staff management any other duties pertaining to the day to day running of the shop in the absence of the Manager.

Key Responsibilities

Sales and customer services

Store Operations

  • Supporting the Store Manager with the day to day running of the store
  • Keeping accurate records of store performance
  • Opening and closing of the store, ensuring all employees adhere to security procedures
  • Cashing up and reconciling the till each day
  • Ensure deliveries, stock transfers and administration are completed within company guidelines and timeframes
  • Plan and implement shop merchandising, layout and customer traffic flow so as to maximise sales, customer satisfaction, appearance, image and ergonomics for customers
  • Assist Store Manager in planning, prepping and managing stock takes and launch of sale
  • Manage upkeep and condition of all equipment, fixtures and fittings of shop premises
  • Liaise with Head Office Management, HR, Accounts, Purchasing, Maintenance, Marketing, Warehouse and Customer Services in the absence of the Store Manager
  • Any other duties as required by Store Manager, Area Manager, Managing Director

People Management

  • Manage and motivate staff, train and develop staff according to company policies and procedures
  • Holding daily team meetings to confirm targets and communicate any relevant information from HO
  • Assist with recruiting the right calibre of candidates to minimise staff turnover
  • Promote a culture of development acting as a role model and coaching and developing the team to maximise individual potential
  • Ensure absence is managed according to the company attendance policy
  • Help and support the team to achieve and maintain the required standard of conduct and job performance, following the company performance management procedures where necessary

Security and Health & Safety

  • Minimise stock loss by ensuring all company security policies and procedures are implemented correctly and followed
  • Create and maintain a healthy and safe working environment for customers and staff ensuring the store is compliant with all health and safety regulations and company policies
  • Ensure all fire exits and escape routes are kept free from obstruction
  • Report observed hazards/maintenance issues to maintenance
  • Liaise with external agencies and authorities as necessary (fire brigade, police, local council, H&S) in the absence of the Store Manager

Essential Criteria

  • Minimum of 2 GCSE’s (or equivalent) Grade C or above in English and Maths
  • At least 2 years recent retail supervisory/management experience, preferably with a luxury high street brand  
  • Proven experience in driving sales and profitability in a retail setting
  • Passionate about jewellery and customer service
  • Understanding of store targets and the drivers behind them
  • Sound judgement with confident decision-making
  • Ability to implement procedural change
  • Strong communication skills, ability to coach and give feedback effectively and honestly
  • Ability to adapt to frequent change and a high pressure environment
  • Experience in the use of Microsoft office packages and EPOS systems
  • Well presented with a positive, pro-active and professional approach
  • A positive can do attitude with an enthusiasm for Argento product

Why work for Argento?

Our generous benefits package including;

  • A highly competitive salary and bonus potential
  • Generous 50% employee discount on all Argento product
  • Auto-enrolment pension scheme
  • Incentives throughout the year
  • Opportunities to progress within the Company

If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we’d love to have you join us.

How to apply:

Please send an updated CV detailing how you meet the criteria to the email or call in to the store today!

Closing Date: Sunday 5th February 2023 at 5pm

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